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AI / Agentic Software · New York

Product Marketing Manager (Customer Activation & Enablement)

$145K-$200K base + equity
The company is the AI search visibility and generative-AI marketing intelligence platform, used by brands to track and improve how they show up in ChatGPT, Perplexity and other AI answer engines. Founded in 2023, about 180 people. HQ is Union Square, New York. This Product Marketing Manager role sits on the post-sale side. You own positioning and messaging across the customer lifecycle (onboarding, renewal, expansion), build the enablement that Customer Success uses (onboarding guides, feature launch training, product deep-dives, QBR narratives, expansion talk tracks, objection handling), and co-own launches into the existing customer base (changelog, webinar content calendar, case studies). You work closely with Product and Engineering and own the loop that brings field feedback back to product. Launches are measured on adoption and retention. Reports to a senior leader. Full-time, five days a week on-site in Union Square. No visa sponsorship. The interview process is a recruiter screen, a PMM screen, an onsite presentation assignment and leadership meetings; the hiring manager wants to move fast.

What we're looking for

  • •3-6 years of product marketing experience at a B2B SaaS startup
  • •Product marketing experience at an AI-native or martech startup, with hands-on enablement and launch content creation
  • •Strong writer who can independently produce enablement decks, playbooks and product guides
  • •Based in New York City and able to work on-site five days a week in Union Square
  • •Experience partnering with Customer Success or post-sale teams on adoption, retention and expansion
  • •Comfortable with technical products (APIs, data pipelines, AI/LLMs)
  • •US citizen or Green Card holder (no visa sponsorship)

Nice to have

  • •Background at companies like Ramp, Harvey, Decagon or Rippling
  • •Built case studies, webinars or a changelog programme for existing customers
  • •Owned a field-to-product feedback loop
  • •Measured launches against adoption or retention metrics
  • •Stable tenure (no stints under a year)

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